Reservations Agent -  Concorde Travel

Founded in 1961, Joe Walsh Tours remains Ireland’s longest established tour operator with an unsurpassed reputation within the Irish Travel Industry, excellent customer service and highly experienced staff at all levels.

Its dedicated sun holiday branch Concorde Travel has made its mark as a well-positioned sun holiday and wedding tour operator offering innovative specialised holiday programmes and featuring popular destinations such as Croatia, Montenegro, Malta and Portugal. We are currently looking for an experienced reservations agent to join Concorde’s young, well-travelled and dedicated staff at our office on O’Connell Street, Dublin 1.

Responsibilities
The Reservations Agent will be  responsible for administration, liaising and selling holidays to travel agents and customers. Other responsibilities include:
» Reacting promptly to customer enquiries.
» Following up and closing sales.
» Providing product information to travel agents and customers.

Skills & Experience

» Previous experience in the travel trade essential.
» Good command of Microsoft Excel & communication skills.
» Positive friendly character and excellent customer focus.
» Ability to work as a team member at a busy office environment.
» English speaking essential.
» Knowledge of popular destinations - Croatia, Malta, Lisbon and Madeira.

Hours and Remuneration
» Full time position.
» Salary in line with the market and compatible with experience.
» 20 days annual leave with additional holidays offered in lieu of Saturday hours.

Application Procedure
If you feel you have the above qualifications, skills and relevant experience, please apply below before closing date of 15th Nov 2017.